The 3 most common ERP performance failures
These are the top 3 performance failures NetSuite customers make and what you can do about them.
Tailoring the robust NetSuite ERP to fit your specific requirements promises enhanced efficiency and a competitive edge by automating manual steps incorporation validations, and integrating your business systems like Shopify, Salesforce, BigCommerce with Celigo. To ensure your NetSuite environment thrives, do these 3 things.
1. Beware of Poorly Written Scripting and Customizations
The power of NetSuite lies in its flexibility, including the tremendously powerful use of scripts, such as programmatically updating a Sales Order Record while it's saving with value added information. However, this flexibility can be a double-edged sword. It's common for so many use cases to be added, that the scripts become bloated and sap the performance from your system. Loading many scripts/workflow is less efficient than using one per request type. Combine them and eliminate anything that doesn't add value. Requests that don't need to be synchronous on order save should be moved to MapReduce scripts.
2. Avoid Poor Integration Design and Performance
Integrating NetSuite with other systems is a common practice for expanding its capabilities and ensuring seamless data flow across your business ecosystem. Integrations that are not thoughtfully designed, considering data volume, sync frequency, and error handling, can lead to poor performance, and reliability issues. Use event based integrations where there is a performance need, and state based where near real time will do. Consider using an iPaaS software like my favorite Celigo to make it much easier to get a performant solution that checks all of the boxes.
3. Do Not Underestimate the Importance of Proper Data Management
An often overlooked aspect of NetSuite customization is the strategic management of data within the system. Having a thousand custom fields in the system with drop down lists that have an insane number of choices will sink your performance. Inadequate data management practices, such as creation of unnecessary records, failing to archive old data or not maintaining data integrity across records, can significantly slow down your NetSuite environment. Efficient data management ensures that your system can quickly access and process the information it needs, without being bogged down by irrelevant or outdated data. Thoughtful design of the data structure, regular data audits, and the use of data archiving or purging mechanisms are essential steps in maintaining a high-performing NetSuite system.
If you are already experiencing system performance or Integration pain in your NetSuite environment, you can improve it with tips like what I shared above or grab time with me to review your tech stack.
Together, we can review your system, identify potential improvements, and unlock the full potential of your NetSuite investment.
