AlturaCare FAQs

1. What is AlturaCare?

AlturaCare is a NetSuite managed services and integrations support program designed to help growing teams without hiring an in-house NetSuite expert. It gives you a fractional back office team — with expertise across development, automation, integrations, and business and financial operations — all in one strategic engagement.

2. Who is AlturaCare a good fit for?

AlturaCare is built for high-growth, product-based companies using NetSuite, Celigo, and commerce platforms like Shopify, Amazon, or 3PLs. Our team brings deep eCommerce expertise — from supply chain and warehouse management to scaling sales across retail, DTC, wholesale, and marketplace channels.

3. What problems does AlturaCare solve?

AlturaCare helps stabilize and scale your total ERP environment. Our clients rely on us to reduce integration errors, streamline financials, and improve reporting — but also to bring business acumen to the table. We don’t just solve technical issues… we help teams operate smarter.

4. How is this different from block-of-hours consulting or hiring an admin?

AlturaCare gives you a cross-functional systems team that knows your business and delivers strategic continuity — not just task execution. It’s fractional, but integrated.

5. How fast is your support?

We prioritize tickets based on urgency. Critical issues are addressed fast — in hours, not days. Our clients often highlight this speed as one of the biggest differences.

6. What happens if we need more support mid-year?

We can scale with you. Many clients start small, then grow their engagement as their operations expand.

7. Can you show us pricing or packages?

We tailor each engagement to your team’s needs. If AlturaCare sounds like a potential fit, we’d be happy to walk you through examples during a call.

Looking for the full breakdown? 

We keep our most strategic answers reserved for real conversations. The full FAQ includes:

  • AlturaCare pricing tiers & hourly rates

  • Engagement model & staffing details

  • Budget usage scenarios

  • Response time guarantees

  • Real client results

AlturaCare helps teams move faster, eliminate errors, and grow without hiring. Schedule a call to unlock the full FAQ and see what’s possible.

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