Beyond Go-Live: The New Mandate for ERP Ownership
Going live on NetSuite used to mean the hard part was over. Today, it’s where the real work begins. The most successful companies treat ERP ownership as a living discipline—continuously optimizing, adapting, and extracting more value from every process. Here’s how forward-thinking teams are redefining ERP maturity and transforming operations long after go-live.
When you own your ERP, you own your future
For many businesses, “go-live” marks the finish line. The system’s up, data’s flowing, and operations are technically functional. But as any seasoned operator knows, functional isn’t the same as optimized.
What happens in the months and years after launch is when ERP ownership really counts. Companies that excel treat their ERP as a living system, not just a one-time project.
And that shift in mindset is becoming a strategic necessity.
The post–go-live reality
After implementation, most teams face a familiar pattern: workarounds multiply, reports drift out of sync, and internal admins become firefighters instead of strategists. Sound familiar?
These are signs of underdeveloped ERP ownership. The system runs, but the business isn’t running on it. According to NetSuite, less than half of organizations actively review or optimize configurations post–go-live. That’s a missed opportunity with real financial consequences: longer month-end closes, recurring data issues, and delayed decision-making.
ERP ownership means taking control of that post-launch lifecycle. It’s how you move from “just keeping up” to “scaling up.”
From maintenance to maturity
Owning your ERP means evolving from maintenance to maturity. That requires three key shifts:
From project to program. Stop treating ERP as something that’s “done.” Make it a continuous improvement program with defined owners and measurable outcomes.
From firefighting to forecasting. Shift the focus from reacting to issues toward anticipating them. Mature ERP owners use data trends to prevent problems before they hit operations.
From system stability to business agility. When processes are stable and documented, you can adapt faster—whether it’s integrating a new sales channel or rolling out automation to reduce overhead.
That’s the difference between surviving growth and mastering it.
Why digital operations are the new competitive edge
In today’s mid-market, speed and accuracy win deals. Your ability to quote, ship, and close fast depends entirely on how well your ERP and connected systems perform. Every delay compounds. Every manual process eats into margin.
That’s why forward-thinking CFOs and COOs are reframing ERP ownership as digital operations management. It’s not about IT uptime—it’s about business performance.
At Altura, we see this across industries. In retail, automation cut order entry times by 80%. In distribution, better visibility eliminated hours of manual reconciliation per day. And in manufacturing, proactive system audits prevented costly production delays before they started.
ERP maturity isn’t optional anymore—it’s a growth lever.
The lifecycle management model
Owning your ERP means treating it as a product with a lifecycle:
Plan: Define KPIs that tie system health to business outcomes.
Operate: Monitor processes, document exceptions, and track trends.
Optimize: Prioritize enhancements that move the financial needle.
Evolve: Revisit architecture quarterly to support new goals.
That’s the framework behind AlturaCare—a managed service that embeds ERP ownership into the organization. It’s not about keeping the lights on. It’s about driving measurable improvement every month.
Because the companies that win don’t just maintain their ERP systems, they make them better.
Avoiding the post–go-live plateau
Even well-run teams fall into the “we’ll fix it later” trap. But delayed optimization always costs more. Processes calcify, data debt grows, and staff learn bad habits that are hard to undo.
We’ve seen what happens when companies stay in that mode. In one case, a finance team took 10 days to close each month. With structured lifecycle management, that dropped to four days—freeing up a week of productivity every month. The difference wasn’t new software. It was ownership.
To help identify early warning signs, check out our guide on 6 Early Warning Signs Your NetSuite Implementation Needs Help.
From ownership to transformation
True ERP ownership turns technology into leverage. It creates the conditions where finance, operations, and leadership can work from the same version of the truth—and move faster because of it.
That’s where digital operations maturity becomes a differentiator. Mature ERP owners don’t just react to change… they anticipate it. They run faster, scale smarter, and spend less doing it.
The takeaway
ERP ownership isn’t just an IT responsibility. It’s a leadership mandate. Go-live isn’t the end—it’s the beginning of continuous improvement, measurable ROI, and operational confidence.
If your team is still in firefighting mode, it’s time to step into ownership. Because in today’s market, how well you manage your ERP defines how far you can grow.
See what mature ERP ownership looks like.
Explore AlturaCare or browse our Optimization insights to learn how proactive lifecycle management can transform your NetSuite environment—and your business.
Confidence, continuity, and calm—no matter how busy it gets
The five days between Thanksgiving and Cyber Monday can define your year. Altura’s Holiday Peak Weekend Emergency Coverage keeps your systems steady, your orders flowing, and your team calm—so you can focus on growth, not glitches.
Safeguard your revenue between Thanksgiving and Cyber Monday with Altura’s 24/7 emergency coverage
As you know, the five days between Thanksgiving and Cyber Monday can define a brand’s entire year. That’s when ecommerce peaks, systems stretch to their limits, and one small glitch can ripple into thousands of missed orders. Most teams cross their fingers and hope for stability.
At Altura, we plan for certainty.
When your orders stop flowing, what does it cost you per hour?
If your systems froze between Thanksgiving and Cyber Monday, how much would that cost?
For many of the brands we partner with, that five-day window drives up to a quarter of annual revenue. A single integration failure or NetSuite issue at the wrong moment can have an outsized impact.
That’s why we created Holiday Peak Weekend Emergency Coverage—our dedicated 24/7 on-call support program built to keep your revenue engine running when it matters most.
Five days. Continuous coverage. One mission: protect your ability to sell, fulfill, and deliver without interruption.
What this weekend is for
Altura’s engineers go on-call to handle anything that directly affects live orders, payments, fulfillment, or revenue recognition.
That includes:
NetSuite order-to-cash processing
Ecommerce ↔ NetSuite sync (Shopify, Amazon, Walmart)
Celigo, 3PL, shipping, and inventory integrations
Any integration or script issue blocking orders, cash flow, or fulfillment
This weekend isn’t for cleanup or feature work. It’s for “keeping your money moving” work.
When you hit the panic button
From Thanksgiving through Cyber Monday, if something goes sideways, here’s what you can count on when you contact us:
An acknowledgment within 15 minutes of when you raise an emergency
An engineer begins active triage within about 30 minutes
Your incident receives immediate priority over non-critical work
Escalation goes straight to senior engineers and your Altura account lead
You’re not waiting in a queue or opening a general support ticket. You’re activating a team that’s already committed to your success that weekend.
What you’re really investing in
With our Holiday Peak Weekend Emergency Coverage, you’re securing assurance.
Before the weekend begins, we reserve engineering capacity exclusively for participating clients, conduct proactive stability checks on key revenue flows, and ensure you have a direct line to the team responsible for your systems.
If something breaks at 2 a.m. on Black Friday, you won’t be hoping for a reply… you’ll already know we’re on it.
Who this is for
This program is for you if:
You rely on NetSuite + ecommerce for real-time orders and fulfillment
You’re running major holiday campaigns where downtime isn’t an option
You want named engineers accountable for your system’s uptime
It’s not for teams comfortable with standard weekday response times or for those focused on project work instead of live operations.
The takeaway
If you want a guaranteed support slot for Thanksgiving through Cyber Monday, contact us with HOLIDAY in the subject, and a member of our team will get back to you with the details ASAP.
If you’d prefer to manage coverage internally, that’s completely fine—just be sure your plan gives you confidence when volume peaks. Because the strongest operations aren’t built on hope, they’re built on preparation.
Why this matters
Your customers expect a smooth experience. Your campaigns deserve uninterrupted momentum. And your business runs best when every system is ready to perform.
When performance matters most, having Altura on standby isn’t just smart insurance—it’s a confident move that protects your growth and your peace of mind.
Secure your spot in Altura’s Holiday Peak Weekend Emergency Coverage today and head into Thanksgiving weekend knowing your systems—and your revenue—are in expert hands.
The Real ROI of NetSuite Managed Services
Most companies measure ERP ROI in cost savings. The smartest ones measure it in performance. Learn how AlturaCare transforms NetSuite into a profit driver through automation, accuracy, and measurable business outcomes.
How managed services turn NetSuite from a cost center into a growth engine
For most mid-market companies, NetSuite is both indispensable and underperforming. It’s the system that runs your finances, inventory, and reporting, yet it's too often a bottleneck rather than a growth enabler.
Many leadership teams accept inefficiency as the cost of doing business. But when your ERP is delivering incomplete data, manual rework, and daily exceptions, the real cost isn’t the software. It’s the missed opportunity.
That’s where managed NetSuite services change the game. By shifting from reactive fixes to proactive optimization, managed services transform NetSuite into a measurable driver of ROI. With AlturaCare, the focus isn’t just on keeping your system running… we make sure it’s driving performance, efficiency, and profitability across your organization.
The hidden cost of “good enough”
Most internal teams do their best to keep NetSuite stable. The problem is that "stable" doesn't equal "optimized." When your ERP is just functioning rather than performing, hidden costs can erode as much as 5% of your margins over the course of a year. These stealth costs compound quietly, often going unnoticed until they significantly impact the bottom line.
A single full-time NetSuite administrator can cost more than $120,000 per year including benefits. If that person leaves or splits time across multiple systems, expertise gaps emerge that slow everything from reconciliations to reporting. Meanwhile, teams fill the gaps with spreadsheets and manual workarounds. In fact, research shows major ERP-ROI erosion occurs in process inefficiencies rather than licensing alone.
Consider a typical scenario for a $50M retail or wholesale company:
Month-end close: Currently 10 days instead of 4, costing roughly $57,000 per year in lost productivity.
Manual order handling: 15% of orders require human intervention, wasting $62,500 annually in labor.
Integration issues: Routine integration failures causing a 2% revenue loss on $20M in annual sales—$400,000 in missed revenue.
These are not theoretical numbers. They’re pulled from real mid-market companies using NetSuite every day. Once you add turnover, inconsistent data, and rework costs, “good enough” quickly turns into a six-figure drain.
What managed services really mean
Managed services are often misunderstood as glorified support contracts. That couldn’t be further from the truth.
Traditional support is reactive—it fixes what breaks. Managed services, especially through AlturaCare, are proactive. They continuously analyze performance, implement automation, streamline integrations, and identify strategic improvements that pay measurable dividends.
Think of it like this:
Support fixes errors.
AlturaCare prevents them… and builds efficiency while doing it.
This model aligns directly with business performance, not just system uptime. Every hour saved in finance, every workflow automated, and every integration stabilized is tracked, measured, and converted into ROI you can show to your board.
The measurable impact of optimization
It’s one thing to claim efficiency. It’s another to quantify it.
Softies, a fast-growing eCommerce apparel brand, partnered with Altura to overhaul its NetSuite environment. Within months, automated workflows replaced manual order entry, unlocking millions in new annual revenue and eliminating labor costs in the mid-six figures.
Smythe, a wholesale distributor, reduced Celigo errors by 50% and automated their available-to-ship reporting. The result? A faster sales cycle, fewer customer delays, and hundreds of hours recaptured for their team every quarter.
These results are consistent across industries because AlturaCare uses proven playbooks, refined through years of solving the same operational challenges for similar-sized companies. Whether your business sells apparel, manages multiple warehouses, or assembles custom products, the outcome is the same: stronger visibility, faster processes, and better margins.
Turning data accuracy into profit
For CFOs, ROI isn’t about soft metrics—it’s about the P&L. Every data error or manual process has a quantifiable cost.
When NetSuite data isn’t synchronized with your eCommerce or 3PL systems, you lose more than time. You lose customer trust, revenue accuracy, and decision-making agility.
A finance team spending an extra two days reconciling orders because of data mismatches isn’t just wasting labor hours. It’s delaying insight that could drive pricing strategy, purchasing decisions, or cash flow management.
AlturaCare focuses on eliminating those delays because companies that base decisions on real-time data outperform peers in profitability and productivity. Automated reconciliation, real-time integration health checks, and custom dashboards ensure that every stakeholder—from accounting to operations—has reliable, up-to-date data.
That data integrity directly drives ROI because it allows leadership to act faster, with confidence.
Why in-house teams can’t match managed ROI
Even with a skilled NetSuite admin or a small internal team, it’s nearly impossible to replicate the breadth of expertise managed services bring.
AlturaCare clients benefit from:
Access to specialized NetSuite, Celigo, and reporting experts across accounting, operations, and integration domains
Established best practices proven to reduce manual work and error rates
Ongoing system health checks and KPI reporting
Continuous improvement initiatives designed to scale with growth
For most companies, hiring even half that level of expertise internally would require multiple full-time salaries, not to mention the ongoing costs of training and retention. Managed services deliver that same (or greater) impact at a fraction of the total cost.
And this isn’t just a niche trend. The global managed services market is projected to more than double by 2030. That surge reflects how companies across industries are increasingly relying on managed partners to close capability gaps, streamline operations, and drive measurable ROI.
Calculating your own NetSuite ROI
Here’s a simple way to quantify the impact of inefficiency. Multiply the hours spent on manual, error-prone work by your team’s average hourly rate.
| Operational Issue | Estimated Annual Cost | ||
|---|---|---|---|
| Manual order entry (5 min × 20k orders × $25/hr) | $62,500 | ||
| Integration errors (2% revenue loss on $20M) | $400,000 | ||
| Extended close time (4 days × 3 staff × $50/hr × 8 hrs) | $57,600 | ||
| Data corrections and rework | $45,000 | ||
| Total Annual Impact: | $565,100 |
If your company faces even half of those issues, your NetSuite ROI is being cut in half. AlturaCare helps reverse that loss by eliminating redundancy, tightening integration performance, and keeping your system optimized year-round.
You don’t need another consultant. You need results you can measure.
Managed services and scalability
ROI doesn’t stop at efficiency. Managed services enable scalability without proportional cost increases.
When your systems are stable, automated, and working together, growth doesn’t put pressure on your operations. Adding sales channels, product lines, or new warehouses becomes a strategic choice rather than a risk.
One AlturaCare client expanded into two new retail channels without hiring a single additional NetSuite admin. Their existing workflows simply scaled because automation was built to handle it.
That’s what a scalable ERP investment gives you: confidence in your operations that supports growth instead of holding it back.
Partnership over project work
Another key ROI driver is partnership continuity.
AlturaCare isn’t project based or a bucket of hours. It makes us an extension of your team. That means your business goals, seasonal demands, and integration priorities are included in our plans. The result is fewer surprises, faster decision-making, and a consistent push toward measurable performance.
Clients often say, “We wish we’d chosen Altura from the start.” The reason is simple: the right partner delivers results that keep adding up over time, not just completed projects.
Read next: 5 reasons mid-market companies outsource NetSuite management
The bottom line
When you view NetSuite ROI solely as a cost question, you miss the full picture. Managed services like AlturaCare turn your ERP into a profit driver by bringing together technical expertise, operational insight, and measurable business outcomes.
ROI isn’t just about doing the same work for less money. It’s about cutting out wasted effort, using smart automation, and growing faster than your competitors.
Your NetSuite investment can already deliver this level of performance. It just needs a partner who knows how to make it happen.
Talk to us about your NetSuite ROI.
Want to see where your ROI is hiding? Try our quick NetSuite Optimization Self-Audit to identify performance gaps in 30 minutes or less.
NetSuite Optimization Self-Audit: Identify performance gaps in 30 minutes
Is your NetSuite running at full speed — or slowing your team down? In just 30 minutes, this self-audit will help you find the bottlenecks in your system and fix them before they impact your bottom line.
If your NetSuite feels slower, clunkier, or more manual than it should, you’re not alone. Many growing companies hit a wall after their initial NetSuite implementation. Processes that once worked fine start dragging. Reports take longer to run. Teams rely on workarounds, and leadership loses visibility into what’s really happening across the business.
The good news? Most of these problems can be spotted quickly with the right framework. This 30-minute self-audit will help you identify where performance gaps are costing you time, money, and momentum.
Step 1: Evaluate your financial close process
If your month-end close is taking longer than five days, it’s a red flag. Review your journal entries, reconciliations, and approval chains. Ask: which parts could be automated or simplified? Many clients have reduced their close from ten days to four just by optimizing NetSuite workflows and approvals.
Step 2: Review automation and workflow uptime
Automation is only powerful when it’s reliable. Check for failed workflows, scripts, or integrations. If your automation uptime isn’t near 99%, you’re spending too much time firefighting instead of forecasting.
Step 3: Assess integration stability
Shopify, Amazon, 3PL, EDI—if any of these connections break, your business slows down. Audit your integration logs for recurring Celigo or API errors. Even a 2% failure rate can mean hundreds of delayed or lost orders a month.
Step 4: Measure reporting and visibility
How quickly can finance and operations leaders get answers to basic questions? If dashboards lag or data requires multiple exports, it’s time to tighten your data pipelines. A well-optimized NetSuite delivers real-time visibility across your entire business.
Step 5: Examine user experience and training
A powerful system is only as effective as its users. If your team relies on manual steps or can’t find what they need, productivity stalls. Review permissions, saved searches, and training resources to make everyday tasks easier.
When a self-audit isn’t enough
Sometimes, the gaps you uncover go deeper than expected. That’s where AlturaCare comes in. Every new AlturaCare engagement begins with a comprehensive HealthCheck, a deep, data-driven analysis that pinpoints exactly where inefficiencies are hiding and builds the roadmap to fix them. From there, our team stays hands-on to keep your NetSuite performing at its best, month after month.
Take the next step
Don’t wait for inefficiencies to become bottlenecks. Download the 30-Minute Optimization Checklist to pinpoint your biggest opportunities and see what’s possible when your systems are seamless.
Download your 30-Minute Optimization Checklist and uncover what’s slowing you down.
6 early warning signs your NetSuite implementation needs help
If your NetSuite system feels more like a burden than a business advantage, it may be signaling deeper issues. From workarounds to unreliable reports, here are six early warning signs your NetSuite implementation needs attention—and how optimization can help you stabilize, scale, and see measurable ROI fast.
Misaligned tiles.
Misaligned systems.
Same problem.
Your NetSuite system should be the heartbeat of your business operations, giving you visibility, accuracy, and control across finance, inventory, and fulfillment. But for many growing companies, the reality looks very different.
When troubleshooting consumes more team resources than data analysis or workflow improvements, it’s a strong indication your NetSuite implementation needs a strategic reset. Here’s how to recognize the early signs before minor issues turn into costly setbacks.
1. You’re relying on too many workarounds
Departments relying on their own “manual fixes” signal that the efficiency promised by NetSuite is slipping away. Workarounds—like spreadsheet reconciliations or manual journal entries—usually mean your system isn’t configured for your current processes.
Over time, these shortcuts create reporting blind spots and inconsistent data. If you’re constantly double-checking numbers or switching between systems to confirm accuracy, it’s time to evaluate your setup.
2. Month-end close is still a marathon
NetSuite should accelerate your close, not prolong it. If your finance team still takes more than a week to reconcile accounts and produce reports, something’s off.
We helped one client cut their month-end close from 10 days to just four by eliminating redundant processes and optimizing their workflows. The result? More time for strategic analysis and fewer late nights balancing the books.
3. Integration errors are eating into revenue
Sync failures or persistent Celigo flow errors can cost your business revenue almost immediately. Even a small percentage of failed transactions can lead to thousands in lost sales or delayed shipments.
For example, a 2% integration failure on $20M in annual revenue can mean $400,000 in preventable losses each year. A stable, well-optimized integration framework keeps your sales channels, warehouses, and accounting data moving seamlessly.
Ready to fix those integration errors before they cost you more revenue? Explore our NetSuite Rescue services to stabilize your systems and prove ROI fast.
4. Your internal team is stretched thin
Many companies lose or overextend their NetSuite admin, leaving operational gaps. Without the right technical oversight, your implementation drifts, and issues pile up.
Workflow improvements fall by the wayside once ticket management becomes routine—and that’s a clear indicator it’s time to scale up your NetSuite support. A proactive partner can help you stabilize, automate, and scale—without adding headcount.
5. Reporting feels unreliable… or impossible
If leadership questions every report or waits days for numbers, your NetSuite instance isn’t providing the clarity it should. Broken data flows, disconnected modules, and outdated configurations all contribute to unreliable results.
Your ERP should act as your single source of truth. When it doesn’t, decision-making slows, and opportunities pass by. Our experts can help rebuild confidence in your reporting foundation.
See how SMYTHE improved reporting and integration performance through automation.
6. You’ve been live for over a year, but results have plateaued
When measurable gains in speed, efficiency, or visibility stall after a year on NetSuite, the issue isn’t the platform’s capability—it’s because your business has outpaced your system’s configuration.
At Altura, we help implementations get back to peak performance through targeted optimizations that align technology with business goals. From automation tuning to reporting cleanup, our clients see measurable ROI—often in weeks, not months.
Why act now?
Every extra week spent troubleshooting is lost time, delayed decisions, and unrealized revenue. The sooner you optimize, the faster your business can grow—confidently, efficiently, and without disruption.
What to do next
If any of these signs sound familiar, don’t wait for them to turn into major disruptions. A strategic optimization can transform your system from a maintenance headache into a measurable growth driver.
Start by exploring our NetSuite services. Want to learn more about the platform itself? Visit NetSuite.com to see how a well-tuned implementation can support your next stage of growth.
If you’re ready, book a call today. We’ll chat about how far your ERP can really take you.
Big News for NetSuite Optimization and Integration
Discover how Altura Innovation is redefining NetSuite optimization and integration for growth-stage companies. From implementation to project rescue and full-stack data services, we combine technology, process, and people to remove ERP bottlenecks—and enable scalable growth across e-commerce, distribution, manufacturing and field service operations.
Today, I introduce you to Altura Innovation, your technology partner in the NetSuite ecosystem.
Our Mission
To bridge the gap between unmet needs and the transformative potential of fully optimized technology solutions. By leveraging cutting-edge technology such as AI, automation, and NetSuite ERP, we enhance and elevate capabilities in e-commerce, retail, distribution, manufacturing, and field service.
Altura Innovation is unlike any other NetSuite or Celigo consulting firm. We accept a limited number of clients at any one time, devoting all our efforts to your business and treating it as if it were our own. In other words, we aren’t an ERP Consulting company; we are a strategic advisor focused on aligning people, process, and technology to be a growth multiplier for our clients.
Altura Innovation’s deep learning gained through leading companies in product management, engineering, delivery, sales and marketing makes us the most technically proficient problem solver in the NetSuite ecosystem and positions us as the perfect partner to support your success.
NetSuite Services
Implementation
Ask any business that has implemented NetSuite—even those that recommend NetSuite Professional Services for their excellent implementation packages—you’ll often hear how invaluable it would have been to have a trusted advisor to help navigate the transition from their existing accounting system to NetSuite. Altura Innovation enables business process owners to harness their knowledge into a more effective design, avoiding the pitfalls of a convoluted system setup.
Support and Optimization
If your business process owners are complaining that you've taken a step backwards or the old system was better than the new way, your system isn’t optimized. The solution is closer than you think. Instead of causing your team to rage against IT-driven changes, we can help you automate and they will fall in love with the technology supporting your vision. We are also experts at documentation and training. That seems like it should be table stakes, but it’s generally an afterthought for most NetSuite consulting firms.
Project Recovery & Rescue
It’s very frustrating as a leadership team to learn that your ERP implementation is out of budget with no light at the end of the tunnel. We can quickly assess your project and offer you a clear, crisp, no-bulls**t path to getting the outcomes you expected from your technology transformation project.
Field Service Management Expertise
As a field service micro vertical thought leader, I have over 8 years of experience supporting over a hundred implementations. I recognize that the team in the field is the foundation for everything service organizations do for their customers. Altura Innovation can help you ensure your technology transformation is seamlessly adopted.
Integration Services
NetSuite Integrations
We are experts at harmonizing the data between NetSuite and your other systems. We have experienced full-stack developers and Celigo Integration Engineers who can deliver rapid solutions. We meticulously document the flow of data and build robust integrations. In other words, you can maintain it yourselves instead of having to call for support because of a fragile design and non-existent exception handling.
Data Services
Business Intelligence (BI)
We help you leverage your data to drive actionable insights and improve strategic decision-making.
Are you ready? Visit us at www.alturainnovation.com
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The 3 most common ERP performance failures
ERP systems don’t usually fail overnight—they slow down, pile up errors, and quietly drain productivity. This post breaks down the three patterns Altura Innovation sees most often in underperforming NetSuite environments and how the right optimization strategy restores speed, accuracy, and control.
These are the top 3 performance failures NetSuite customers make and what you can do about them.
Tailoring the robust NetSuite ERP to fit your specific requirements promises enhanced efficiency and a competitive edge by automating manual steps incorporation validations, and integrating your business systems like Shopify, Salesforce, BigCommerce with Celigo. To ensure your NetSuite environment thrives, do these 3 things.
1. Beware of Poorly Written Scripting and Customizations
The power of NetSuite lies in its flexibility, including the tremendously powerful use of scripts, such as programmatically updating a Sales Order Record while it's saving with value added information. However, this flexibility can be a double-edged sword. It's common for so many use cases to be added, that the scripts become bloated and sap the performance from your system. Loading many scripts/workflow is less efficient than using one per request type. Combine them and eliminate anything that doesn't add value. Requests that don't need to be synchronous on order save should be moved to MapReduce scripts.
2. Avoid Poor Integration Design and Performance
Integrating NetSuite with other systems is a common practice for expanding its capabilities and ensuring seamless data flow across your business ecosystem. Integrations that are not thoughtfully designed, considering data volume, sync frequency, and error handling, can lead to poor performance, and reliability issues. Use event based integrations where there is a performance need, and state based where near real time will do. Consider using an iPaaS software like my favorite Celigo to make it much easier to get a performant solution that checks all of the boxes.
3. Do Not Underestimate the Importance of Proper Data Management
An often overlooked aspect of NetSuite customization is the strategic management of data within the system. Having a thousand custom fields in the system with drop down lists that have an insane number of choices will sink your performance. Inadequate data management practices, such as creation of unnecessary records, failing to archive old data or not maintaining data integrity across records, can significantly slow down your NetSuite environment. Efficient data management ensures that your system can quickly access and process the information it needs, without being bogged down by irrelevant or outdated data. Thoughtful design of the data structure, regular data audits, and the use of data archiving or purging mechanisms are essential steps in maintaining a high-performing NetSuite system.
If you are already experiencing system performance or Integration pain in your NetSuite environment, you can improve it with tips like what I shared above or grab time with me to review your tech stack.
Together, we can review your system, identify potential improvements, and unlock the full potential of your NetSuite investment.